Welcome to Your Support Network for NDIS Clients

At Workflow Support Care, we understand the unique needs of NDIS participants. Our dedicated team is here to provide the support and resources you need for a fulfilling life. Explore how we can assist you in your journey towards independence and empowerment.

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian Government program that provides funding and support to people with permanent and significant disabilities.

It is designed to help you:

Woman in wheelchair chopping vegetables in a modern kitchen.
Live More Independently
Two adults practicing archery indoors, one in a wheelchair, showcasing focus and determination.
Build Skills and Confidence
A person in a wheelchair uses a lift to board a van, assisted by a driver. Outdoor setting with cones.
Access Services and Supports
A group of men participating in a marathon in Can Tho, Vietnam, some in wheelchairs.
Participate In Your Community
A smiling man in a wheelchair giving a business presentation with charts on a whiteboard.
Achieve Your Personal and Life Goals
Start Your Support Journey

NDIS funding is tailored to your individual needs and goals. It gives you choice and control over the services you receive and who provides them.

What Supports Does the NDIS Cover?

The NDIS funds “reasonable and necessary” supports that relate to your disability. These may include:

A woman in a wheelchair cleaning a modern kitchen countertop using a spray bottle and cloth.
Daily Living Support (Personal Care, Household Tasks)
Crop osteopath in uniform and eyeglasses supporting shoulder and reached arm of young woman with elastic tape in doctor office in hospital on blurred background
Therapy Services (Physiotherapy, Speech Therapy, Occupational Therapy)
Adult using smartphone while seated in a wheelchair, wearing plaid shirt indoors.
Assistive Technology (Wheelchairs, Communication Devices)
Woman using a seat lift in a black van at a parking lot with trees in the background.
Transport Assistance
A woman in a wheelchair navigating a modern home office space with brick walls.
Home Modifications
A diverse group of people participating in an urban footrace on a sunny day.
Community Participation Programs
A diverse group in a coffee shop shows inclusivity and accessibility with attentive customer service.
Support Coordination Services

Supports are grouped into three main budgets:

Elderly woman using a walker to assist with mobility in a bright, modern kitchen setting.
Core Supports – Everyday Activities
Woman in a wheelchair engaging in daily activities at home, promoting inclusivity.
Capacity Building – Skill Development and Independence
Older woman in wheelchair and young man play video games together, fostering connection.
Capital Supports – Equipment and Home Modifications

Who Qualifies for the NDIS?

You may be eligible if you:

  • Are aged between 9 and 65 years
  • Are an Australian citizen, permanent resident, or hold a Protected Special Category Visa
  • Have a permanent or significant disability
  • Need support with everyday activities

Each application is assessed individually based on your needs and circumstances.

How the NDIS Works

The NDIS follows a simple process:

A young man with Down syndrome smiling while working on a laptop indoors.
Access Request – Apply to join the NDIS
A diverse group of professionals in a creative workspace discussing ideas and planning on a whiteboard.
Planning Meeting – Discuss your needs, goals, and supports
An adult man examining a financial document under natural light at a wooden desk, emphasizing finance and reading.
NDIS Plan Approval – Receive your funded support plan
Woman in pink blazer making smartphone payment at a cafe from her wheelchair.
Choose Providers – Select service providers that suit your needs
A man in a wheelchair enjoys virtual reality with an oar indoors.
Start Services – Begin using your supports
Two business professionals discussing and reviewing documents during a meeting.
Plan Review – Update your plan as your needs change

You can manage your plan in three ways:

A woman sitting in a cozy living room writing notes, enhancing productivity.
Self-managed
A diverse team of young professionals collaborating in a modern office setting.
Plan-managed
A diverse team of professionals working together in an office with laptops and a wheelchair user.
NDIA-managed

How to Get Started

Starting your NDIS journey is straightforward:

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Contact the NDIS or a local partner
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Request an access form
A male doctor in a white coat writes on a clipboard in a hospital setting, showcasing healthcare professionalism.
Provide medical or supporting documents
Two adults working together on a laptop displaying an online form, indoors.
Submit your application
Group of diverse coworkers brainstorming and collaborating in a modern office setting.
Attend a planning meeting if approved

If you need help, a support coordinator or trusted provider can guide you through the process.

Choosing the Right NDIS Service Provider

Choosing the right provider is one of the most important steps in your NDIS journey. The right provider will support your goals, respect your choices, and deliver high-quality care.

When selecting a provider, consider:

A nurse and senior patient share a light moment during a healthcare appointment indoors.
Experience and Qualifications
A woman signs a document while a professional wearing a mask observes, indoors.
Flexibility and reliability
A diverse group in a coffee shop shows inclusivity and accessibility with attentive customer service.
Range of services offered
Smiling couple enjoying conversation on a wooden bench outdoors. Inclusive and friendly atmosphere.
Clear communication
A diverse group in a meeting celebrating a successful agreement with thumbs up.
Positive client feedback
A couple enjoys time together by the river, highlighting love and support.
Understanding of your cultural and personal needs

A good provider will:

  • Listen to your goals
  • Involve you in decisions
  • Provide consistent and respectful support
  • Help you build independence

Workflow Support Care is committed to delivering person-centred services that empower you to live confidently and independently. Our team works closely with you to ensure your supports align with your lifestyle, goals, and preferences.

Why Choice and Control Matters

The NDIS gives you the freedom to:

  • Choose your own providers
  • Decide how and when supports are delivered
  • Change providers if your needs are not met

This ensures you remain at the centre of your care.

Check Your Eligibility

Not sure if you qualify for the NDIS?
Take the first step toward receiving the support you deserve.

Check Your Eligibility

Start your journey today with guidance from a trusted support team.

LEARN ABOUT NDIS THROUGH VISUAL AID

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